I've been in Customer Success and SaaS for over 15 years — which is a long time, and honestly, there's a lot to unpack. Highlights of my journey include:
- →3 successful exits
- →2 funding rounds
- →Designing both PLG and SLG motions
- →Leading global CS, PS and Support teams
AI Jeff is my way of gathering my own personal strategies, frameworks, and lessons into one place. Think of it as a way to pick my brain and experience —anytime you like 🤓.
I hope you find the content valuable. If there's a topic you'd like me to dive deeper into, feel free to reach out.